FAQ

We fuel the passion of performance enthusiasts and car culture aficionados worldwide. Our customers range from tuners upgrading their rides with our Aero kits (like Pandem Rocket Bunny) to streetwear fans representing Boost Brigade apparel. Whether you’re building a show car or just love the culture, you belong here.

Think high-octane meets street culture. We blend premium performance parts with exclusive apparel, all delivered with the speed and precision of a well-tuned engine. Our aesthetic is clean, technical, and unapologetically passionate about automotive performance.

Our inventory turbocharges your ride and wardrobe:

• Performance Parts: Aero kits (Pandem Rocket Bunny), exhaust systems, turbo components, engine accessories
• Boost Brigade Apparel: Limited-edition tees, outerwear, headwear, and special collaborations
• Accessories: Branded merchandise and car culture essentials

Most products list compatible makes/models (like our BMW-specific items). For technical questions, email our specialists with your vehicle details before ordering. Some aero kits may require professional installation.

We’re an online performance shop – think of us as your global parts depot. Installation should be handled by certified professionals, especially for complex components like turbo systems or widebody kits.

We accept all major credit cards: Visa, MasterCard, JCB, and PayPal for secure checkout. All transactions are encrypted for your protection.

Absolutely. Our checkout process uses military-grade encryption – your data is safer than a race car in a roll cage. We never store full credit card details on our servers.

Common reasons include: insufficient funds, bank fraud protection triggers, or incorrect CVV. For international orders, ensure your bank authorizes overseas transactions. Still having issues? Contact your bank first, then reach out to us.

We deliver worldwide with two exceptions:

1. Some Asian countries (contact us for special arrangements)
2. Extremely remote locations

Customs/duties are the customer’s responsibility – consider them the final tuning for your package.

Standard Turbo Delivery: $12.95 via DHL/FedEx (10-15 business days after dispatch)
Free Culture Delivery: Free on orders over $50 via EMS (15-25 business days)

Our Las Vegas HQ operates with pit crew efficiency:

• Orders before 12 PM PST ship same day
• Typical processing: 1-2 business days
• You’ll receive tracking info immediately after dispatch

Shipping carriers sometimes experience delays, especially internationally. If your package seems stuck in customs or hasn’t moved for 7+ business days, contact us with your order number and we’ll investigate.

15-day window from delivery date for most items. Conditions:

• Must be in original, unused condition
• Customer covers return shipping
• Some performance parts are final sale (clearly marked)

Email [email protected] with:

1. Your order number
2. Photos of the item(s)
3. Reason for return

We’ll provide return instructions within 48 hours.

Yes! We recommend checking our size charts carefully before ordering. For exchanges:

• Initiate a return first
• Place a new order for the correct size
• We’ll prioritize processing your replacement

Note: You’ll be responsible for shipping costs both ways.

While we can’t provide hands-on support, we can:

• Share manufacturer installation guides
• Recommend certified installers in your area
• Clarify product specifications

Contact us with your specific technical question and order number.

This is rare but serious. Immediately:

1. Take photos of the damage and packaging
2. Do NOT install the part
3. Email us at [email protected] with details

We’ll arrange a replacement or refund and handle the carrier claim ourselves.